PSC R617 — Support – Administrative: Electronic Records Management Services

Overview

The Product Service Code (PSC) system is a standardized federal classification scheme used in procurement reporting to identify the type of goods and services acquired through federal contracts. PSCs support consistent tracking, analysis, and reporting of government spending in systems such as FPDS and SAM and are maintained in the Product and Service Code Manual.¹

PSC R617 covers services whose primary purpose is managing electronic Federal records, including planning, governance, policy development, training, metadata capture, ERMS implementation, and lifecycle/disposition activities. The code was added to better distinguish electronic records work from physical records management and to align PSC reporting with records-management policy and schedule structures.³

What this PSC covers

• Electronic records management planning and governance
• Records lifecycle and disposition services for electronic holdings
• Electronic records policy development, training, and guidance
• Digital conversion and document/format migration for records
• Metadata creation, capture, and management for records systems
• Implementation and support of electronic records management systems (ERMS)

Source: PSC Manual and related agency guidance on electronic records services.¹

Related NAICS and PSC codes

Examples of R617 awards in FPDS commonly associate the PSC with NAICS such as 541611 and 518210 in practice.⁴ R616 was added alongside R617 during the 2019 PSC update to distinguish physical records management from electronic records management.²

Acquisition considerations

• Code selection: Select PSC R617 when the primary contract objective is management of electronic Federal records (policy, ERMS implementation, metadata, lifecycle). Not specified by official sources if there is a strict dollar-value threshold for selection.¹
• Statement of work: Define deliverables that map to records lifecycle stages, metadata and retention requirements, disposition actions, system access and security, and compliance with applicable records regulations (for example, 36 CFR and agency records schedules).¹
• NAICS alignment: Typical NAICS used on R617 awards include 541611 and 518210, depending on whether the work is management/consulting or technical/IT-focused.⁴

Frequently asked questions

• Q: When should R617 be used on an award?
  A: Use R617 when the contract’s primary purpose is electronic records management—planning, ERMS implementation, metadata capture, digitization supporting records management, or records lifecycle services. Agency reporting guidance and the PSC Manual drive final selection.¹

• Q: How does R617 differ from R616?
  A: R617 covers electronic records management services, while R616 covers physical records management services; the pair of PSCs was established in the 2019 PSC updates to separate reporting for electronic versus physical records activities.²

• Q: Which NAICS codes commonly appear with R617?
  A: Award records commonly pair R617 with management/consulting NAICS like 541611 or with IT/hosting NAICS like 518210, based on the acquisition’s dominant work scope and agency practice.⁴

• Q: Do PSC definitions mandate technical standards or ERMS products?
  A: The PSC Manual defines the service category but does not require specific technical standards, products, or vendors; agencies reference records regulations (for example, 36 CFR) and agency-specific schedules or task order requirements for technical and compliance specifications. Not specified by official sources if a particular ERMS vendor or product is required.¹

Useful resources

• G2X — PSC R617 overview
• Product and Service Code Manual (PSC Manual April 2025) — acquisition.gov
• PF 2019-23 Product Service Code (PSC) Changes — energy.gov
• New Product Service Codes for Records Management — National Archives blog
• FPDS — award search examples showing PSC R617 usage

References

1. Product and Service Code Manual — PSC Manual April 2025. https://www.acquisition.gov/content/psc-manual-april-2025.pdf
2. PF 2019-23 Product Service Code (PSC) Changes. https://www.energy.gov/management/articles/pf-2019-23-product-service-code-psc-changes
3. New Product Service Codes for Records Management — Records Express (National Archives). https://www.archives.gov/records-express/blog/2019/07/12/new-product-service-codes-for-records-management
4. FPDS-NG award search examples showing PSC R617 with related NAICS. https://www.fpds.gov/ezsearch